About Us
Compassionate Care. Holistic Healing. Empowering Wellness

Who We Are
Encounter Wellness is a place where your story is heard, your experiences are understood, and your well-being is our priority. Founded by Cassandra Hazelrig, DNP, PMHNP-BC, Encounter Wellness combines advanced medical expertise with a deeply personal approach to mental health care. We are committed to helping individuals find balance, healing, and hope.

Meet Our Leader
Cassandra Hazelrig, DNP, APRN, PMHNP-BC
Board-Certified Psychiatric Mental Health Nurse Practitioner
Cassandra Hazelrig is a Doctor of Nursing Practice and Board-Certified Psychiatric Mental Health Nurse Practitioner with over 20 years of experience in critical care, including ICU, ICU step-down, cardiac cath lab, and vascular cath lab. Her passion for mental health stems from years of working in high-intensity medical environments, where she witnessed firsthand the impact of mental health on overall well-being.
Cassandra brings that same dedication and expertise to the field of psychiatric care, staying at the forefront of new medications and treatment options to provide her patients with the best possible care. She believes in a holistic approach to treatment, addressing not only medication management but also the physical, emotional, social, and spiritual aspects of wellness.

Treatment Philosophy
Cassandra’s approach to patient care is rooted in the belief that effective mental health treatment requires both medical excellence and cultural understanding. She specializes in creating personalized treatment plans that consider each patient’s unique background, experiences, and needs.
Her expertise spans the treatment of:
- Treatment-resistant depression
- Depressive symptoms with suicidal ideation
- Depression
- Anxiety disorders
- Schizophrenia
- Schizoaffective
- Bipolar disorder
- PTSD
- OCD
- ADHD
- Other mood and personality disorders
Our Values
At Encounter Wellness, our values guide every interaction and decision:
- Holistic Care: We believe in addressing the whole person—mind, body, and spirit.
- Empathy: We create a safe, judgment-free space where your journey is honored.
- Inclusivity: We welcome individuals from all walks of life, ensuring care is personalized and culturally sensitive.
- Innovation: Staying on top of the latest advancements in mental health care allows us to provide effective, evidence-based treatments.

Our Mission
Encounter Wellness Mental Health Services wishes to make a welcoming environment for all people seeking mental health care while treating patients with respect, dignity, and empathy. We hear you and we are listening. Empowering you to empower yourself.
Our Facility
Located in Cincinnati, our modern facility provides a calm, welcoming environment designed to put patients at ease. Our individual treatment spaces are equipped with state-of-the-art medical equipment while maintaining a comfortable, non-clinical atmosphere. We’ve created an environment where healing can begin from the moment you walk through our doors.

What Sets Us Apart
Innovative Treatment Approaches
- Specialized expertise in Spravato (ketamine) nasal spray administration
- Comprehensive medication management programs
- Evidence-based psychiatric care
- Treatment for schizophrenia symptoms in adults by utilizing Cobenfy
Inclusive Care
- Deep understanding of cultural factors affecting mental health treatment
- Specialized approach to medication acceptance and compliance
- Commitment to reducing mental health stigma
- Inclusive and welcoming environment for all patients
Personalized Care
- Individualized treatment plans
- Ongoing medication monitoring and adjustment
- Supportive, judgment-free environment
- Integration with existing mental health care
Join Us on Your Journey to Wellness
At Encounter Wellness, we believe that everyone deserves access to innovative, effective mental health care delivered with empathy and respect. Whether you are seeking help for treatment-resistant depression, anxiety, or other mental health conditions, we are here to support you with advanced medical solutions and compassionate care.
Take the Next Step
- Schedule a consultation to discuss your needs
- Learn more about our innovative treatment options
- Begin your journey to better mental health